Olsen's Frosted Strawberry Japanese Maple Tree - 2 Year Old Live Plant for Landscaping, Garden Decor, and Outdoor Ornamental Use

DO NOT BUY IN BULK!Purchase your trees individually so they arrive individually and this way you will know what is what. I just purchased 45+ trees from this seller, “Japanese Maples and Evergreens”, and I specifically reached out asking that they label the trees so I don’t have to guess which tree is which. I received 27 of the trees today and they are not labeled, and now I have to guess which is which. This is terribly inconvenient as the light conditions for the trees are all different, and I planned to strategically plant each tree on my land where is would grow best. Because the vendor “Japanese Maples and Evergreens” didn’t label my trees I could end up planting an Ukigumo in full sun when it actually needs mostly shade to thrive. What a pain! Not only did I have to guess today, but when the leaves come in the spring I will have to look at them all again and see if I labeled them right and hope I can tell. This shopping experience has created so much extra work for me, and I am extremely disappointed with the seller’s lack of customer service.While I understand that I purchased trees online I also understand business, and sellers should learn how to still provide customer services even through they are operating digitally. I have purchased trees from “Japanese Maples and Evergreens” in the past (never this many though) and they didn’t label those either which is why I knew to reach out to the seller to ask that they label these trees considering I made such a large order and spent thousands of dollars. Ultimately what I fear is that because of the seller’s inability to respond to inquiries from customers my trees may face a greater chance of not making it because I am not sure what is what. I am a reasonable person and the seller should be able to tell that based on the comments I left on my previous purchases; however, sending a customer 45+ dormant trees with no labels (especially when the customer asked for this) is unacceptable! If a customer purchases a single tree; sure, you may not need to label the tree, but 45+ trees?? Really!!!My recommendation to the seller is that they understand and implement a different set of procedures when customers make bulk purchases vs. individual purchases to avoid confusion. Additionally, if a customer emails a seller an inquire, the seller should at least reply (regardless of the message). If I had purchased these trees from a nursery the trees would have been labeled, and I hope the seller understands that they need to do business online (from a customer service perspective) the same way they would or do handle business in person.The seller advertises bulking the shipping costs when you order multiple trees … well they really only reduce shipping cost by less than 1 dollar for each tree. I would have rather ordered each tree individually, paid the extra dollar per tree so I could have received them in individual boxes with a packing slip that only contains a single tree listed, but instead; I spent around 2 hours trying to guess what tree is what today.What really sucks to me is that I have about 15 other trees in my cart from this same seller and I have to manipulate my cart so I can order 1 at a time to avoid this in the future. RIDICULOUS!!!! I think I may spend my time searching for a new seller!!!Today I am one unsatisfied customer!!!